Payments policy

We accept payments via PayPal and Payoneer.

PayPal

PayPal offers solutions that make getting paid easier and safer. By choosing PayPal as your payment processor, we ensure that your personal and financial information is protected during the payment process.

How to use PayPal

Checkout process: When you check out on ernserr.store, you will be redirected to PayPal secure checkout page. You can log in to your existing PayPal account or choose to check out as a guest if you don’t have a PayPal account.

PayPal account: If you have a PayPal account, you can log in and complete your payment using your PayPal balance, linked bank account, or saved payment method.

Credit and Debit Cards: If you want to pay with a credit or debit card without creating a PayPal account, select the “Pay with a debit or credit card” option on the PayPal checkout page. Enter your card details and complete your payment securely.

Order Confirmation: After successful payment, you will receive an order confirmation email, including details of your purchase.

Payoneer

With Payoneer, you can pay quickly and securely without any hassle.

How to use Payoneer

Payment Process: When you choose to pay with Payoneer, you will be guided through the secure payment process through the Payoneer payment gateway.

Payoneer Account: If you already have a Payoneer account, simply log in and complete your payment. If you don’t have one, you can quickly and easily sign up for a new account.

Payment Currency

All prices displayed on ernserr.store are in US Dollars (USD). Your payment processor will instantly convert your money to USD at the current exchange rate if you are making a transaction in the United States.

Payment Confirmation

Immediately after successful payment, you will receive a purchase confirmation email. This email is used to verify your payment and provide details of the transaction. Please save a copy of this email for your records.

Payment Disputes

We follow established procedures and industry standard practices to resolve any payment disputes. Customers should contact our customer service representatives to resolve any issues before filing a dispute or complaint.

Payment Security

We take your security very seriously. Your confidential information is sent securely and is never stored on our systems when you pay using our website.

We will ensure that any applicable refunds and returns are clearly stated on our website (please refer to our Returns and Refund policy). It is important to read this policy to understand the terms and conditions under which a refund or return is permitted, as well as any associated fees or charges.

If you have any questions or concerns regarding your payment, please contact us at:

Mon-Fri: 8AM – 6PM (Monday to Friday, Saturday and Sunday off)

Phone number: +1 (326) 732-1791

Address business:11366 Momarte Ln, St. Louis, MO 63146, USA

Email: [email protected]